At Relax Best Travel, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, booking services, and communications. By using our services, you agree to the practices described below.
1. Information We Collect
We collect personal and non-personal information to provide better service to our customers:
- Personal Information: name, email address, phone number, billing address, payment details, and travel preferences provided when you make a booking, subscribe to our newsletter, or contact us.
- Non-Personal Information: IP addresses, browser type, device information, and cookies that help us analyze site traffic and improve user experience.
2. How We Use Your Information
We use the collected information for:
- Processing reservations, payments, and confirmations.
- Sending booking details, travel itineraries, and updates.
- Delivering newsletters, promotional offers, and local Ohio travel guides (with your consent).
- Responding to inquiries and providing customer support.
- Improving our services, website performance, and security.
- Ensuring compliance with legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
Your personal information may be shared with:
- Service Providers & Partners: campgrounds, travel vendors, and booking platforms we work with to fulfill your reservations.
- Legal Authorities: when required by law, regulation, or legal process.
- Business Transfers: if Relax Best Travel undergoes a merger, acquisition, or asset sale, your information may be transferred securely.
All partners must comply with strict privacy and security standards.
4. Cookies & Tracking Technologies
Our website uses cookies to personalize your experience, remember your preferences, and analyze traffic patterns. You can disable cookies in your browser settings, but some features of our website may not function properly without them.
5. Data Retention & Security
We retain your information only as long as necessary for the purposes outlined in this Policy or as required by law. We implement industry-standard safeguards — including encryption, secure servers, and restricted access — to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Opt out of marketing communications at any time.
- Request deletion of your personal information, subject to legal requirements.
You can exercise these rights by contacting us at hiker.fox@relaxbesttravel.com.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe your child has provided us with data, please contact us immediately for removal.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or best practices. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Relax Best Travel
123 Main Street, Suite 204
Columbus, OH 43215, USA
📞 Phone: (614) 555-4820
📧 Email: hiker.fox@relaxbesttravel.com